At Deepak Impex, your satisfaction is our top priority. We understand that sometimes circumstances change, and you may need to return a purchase. Our goal is to make the returns process as smooth and convenient as possible. Please take a moment to review our returns policy below:
1. Eligibility for Returns:
2. Non-Returnable Items:
We accept returns for eligible items within 2 days from the date of purchase. To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as you received it.
Certain items are non-returnable, including a list of non-returnable items, if applicable. Please make sure to review the product description and specifications before making a purchase.
3. Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure that your return is received safely.
4. Refunds and Processing:
Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method used during the purchase. Please allow 7 days for the refund to reflect in your account.
5. Damaged or Defective Items:
If you receive a damaged or defective item, please provide instructions for reporting damaged or defective items, such as contacting customer support or submitting photos.
6. Contact Us:
If you have any questions or concerns about our returns policy, please don't hesitate to contact our customer support team at +91-9502064470 or firstname.lastname@example.org
At Deepak Impex, we value your trust and strive to provide the best possible shopping experience. We appreciate your understanding of our returns policy, which helps us continue offering high-quality products and exceptional service.
Thank you for choosing Deepak Impex
Sincerely, Deepak Jain